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Privacy Policy
How personal information is received, used, shared, protected, and retained when you visit the site or make an inquiry.
1. Scope of this notice
This privacy notice explains how Canadian Citizenship by Descent handles personal information connected with https://canadiancitizenshipdescent.com/, email inquiries, contact forms, consultations, and any separately agreed case-preparation service.
It applies to visitors, prospective clients, clients, family members whose information is supplied for a matter, professional contacts, and other people who communicate with the site. A separate engagement notice may provide additional details for an active matter.
2. Information we may receive
Information may include contact details, country of residence, citizenship goals, family relationships, dates and places of birth or marriage, professional history, immigration history, and the content of messages. If a matter proceeds, records may also include identity documents, civil certificates, official correspondence, translations, financial or corporate information, and information about relatives.
Technical information may include IP address, browser and device details, referring pages, requested pages, timestamps, and basic security logs. The site does not seek sensitive information that is unnecessary for the stated purpose.
3. How information is collected
Information is collected when you send an email, submit an enabled form, book or attend a consultation, provide documents, respond to a request, or enter into a written engagement. Information can also come from a family representative, registry, archive, public source, translator, local professional, or authority when relevant to an authorized matter.
If you provide information about another person, you should have a lawful basis and appropriate permission to do so. Tell us if the person has not seen this notice or if there is a sensitivity we should understand before using the information.
4. Purposes for using information
Information may be used to respond to inquiries, assess whether a request is within scope, arrange consultations, prepare a proposed engagement, provide an agreed service, retrieve or review records, coordinate authorized professionals, maintain matter files, issue invoices, protect the site, and meet legal or regulatory obligations.
We may also use limited contact and service history to improve guides, workflows, and internal quality control. Case details are not published as articles or testimonials without appropriate permission and review.
5. Legal bases and professional context
Depending on the person and jurisdiction, processing may be necessary to respond before a contract, perform an agreement, comply with a legal obligation, establish or defend legal claims, protect vital interests, pursue legitimate operational and security interests, or act with consent where consent is the appropriate basis.
No single legal basis applies to every item or activity. If a formal service begins, the engagement documentation should identify the responsible entity, scope, and any additional privacy terms relevant to that work.
6. Sharing and service providers
Information is not sold. It may be shared only as reasonably required with authorized staff, hosting and communication providers, secure storage services, payment or accounting providers, translators, archives, registries, couriers, local counsel, tax or investment professionals, and public authorities involved in an authorized request.
The information shared should be limited to what the recipient needs. Independent professionals and public authorities may act under their own legal duties and privacy notices.
7. International transfers
Citizenship and residency work is inherently international. Information may need to move between the applicant's country, the relevant country, and locations used by service providers. Privacy and professional standards can differ between those places.
Where required, appropriate contractual, organizational, or legal safeguards should be used. Contact us before sending documents if you need to understand where a specific active matter will be handled.
8. Retention and deletion
Inquiry information is retained only as long as reasonably needed to respond, manage follow-up, maintain security, resolve disputes, and meet legal or recordkeeping obligations. Active matter files may be retained for a longer period under engagement, professional, accounting, insurance, or limitation requirements.
Retention periods depend on the type of record and jurisdiction. When information is no longer required, it should be deleted, anonymized, or securely archived where continued retention is legally justified.
9. Security
Reasonable technical and organizational measures are used to reduce unauthorized access, loss, alteration, or disclosure. Measures can include access controls, protected storage, careful document sharing, backups, and limiting information to people working on the relevant task.
No website, email system, or transmission method is completely secure. Do not send passwords, unnecessary account numbers, or original identity documents through a general inquiry. Ask for an appropriate transfer method before sending a sensitive case file.
10. Cookies, fonts and external links
The site does not rely on advertising cookies or sell behavioral profiles. Basic technical storage may be used where necessary for security or normal site operation. Pages load fonts from Google Fonts, whose servers may receive standard request information such as IP address and browser data.
Links to archives, authorities, photography sources, or other websites lead to services controlled by third parties. Their privacy practices are governed by their own notices.
11. Your choices and rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. These rights can be subject to identity verification, legal exceptions, professional duties, and the need to preserve records for claims or compliance.
Requests can be sent to hello@canadiancitizenshipdescent.com. Describe the information or interaction concerned and do not include additional sensitive documents unless requested. You may also have the right to complain to the relevant data-protection authority.
12. Children, updates and contact
The general website is not directed to children. Information about a child should be provided only by a parent, guardian, or other person authorized to act, and only when relevant to a family matter.
This notice may be updated when the site, providers, or legal requirements change. The current version is published on this page. Questions about privacy can be sent to hello@canadiancitizenshipdescent.com. Last updated: July 30, 2026.
Questions about this policy?
Identify the page, interaction, or information concerned so the request can be reviewed efficiently.